Licensed & insured · IICRC certified24/7 emergency: (212) 243-4600
Technicians cleaning soot damage inside a home

24/7 emergency response

Fire & Smoke Damage Restoration

Soot removal, surface cleaning, and restoration support after fire and smoke damage.

What this involves

Fire & Smoke done right, the first time.

The fire is out, but soot keeps working. It is acidic, it stains within days, and it travels through ductwork into rooms the fire never touched. PRG secures the property, removes soot and residue from surfaces and contents, treats the smell at the source, and coordinates the rebuild.

When to call

Signs you need help now.

  • Soot film on walls, ceilings, and inside cabinets
  • Smoke odor that returns when the heat or AC runs
  • Water damage from firefighting efforts
  • Discoloration on metal fixtures and appliances

How we work

Our fire & smoke process.

  1. 01

    Secure and stabilize

    Board-up, tarping, and water extraction from suppression so the damage stops spreading.

  2. 02

    Soot and residue removal

    Dry and wet cleaning methods matched to each surface, plus contents cleaning and inventory.

  3. 03

    Deodorize and rebuild

    Thermal fogging or ozone treatment addresses odor, then we support the reconstruction phase.

Common questions

Fire & Smoke questions, answered.

Can my belongings be saved?

Many can. Hard goods, textiles, and documents are evaluated individually and cleaned off-site where needed.

Why does it still smell?

Smoke particles lodge in porous materials and HVAC systems. Surface cleaning alone will not remove them; deodorization does.

Do you work with my adjuster?

Yes. We document everything and provide the scope and photos your claim requires.

Where we provide fire & smoke

Local crews, three regions.

Same-day response for fire & smoke across our New York and New Jersey service area.

New York

Westchester County

Rapid restoration support for homes, multifamily properties, and businesses throughout Westchester.

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New York

Rockland County

Local emergency response across Rockland, from water extraction through cleanup and drying.

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New Jersey

North Bergen

Responsive property restoration in North Bergen and nearby Hudson and Bergen County communities.

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Request fire & smoke help

Tell us what you see. We’ll take it from there.

For active emergencies, calling is always fastest. We answer 24/7.
IICRC Certified Firm badge

Credentials

IICRC Certified Firm

Preferred Restoration Group LLC is a registered Certified Firm of the Institute of Inspection, Cleaning and Restoration Certification for 2026. That means our work follows the IICRC’s published standards for water, mold, fire and smoke restoration, our technicians pursue ongoing training, and we commit to honest, prompt service on every job.

  • Certified FirmIICRC registered, 2026
  • Licensed & insuredServing New York & New Jersey
  • Standards-based workIICRC S500 water · S520 mold · S700 fire
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